Q. What are the sources of technical support available to me as a Partner?
There are two distinctive types of technical support you may be referring to. One is support for on-the-job types of issues. For this, the Partner Discussion Group is a very dynamic email based support system that the Partners all tell us they value tremendously. In this email based discussion forum, Partners pose questions and their fellow Partners as well as our Technical Directors provide answers.
The other type of technical support is for your website, email, and help with newsletters, ads, etc. For this type of support, every Partner has a Designated Partner Manager (DPM) who is your first point of contact for these types of support needs.